Managed IT Solutions

Technology you can rely on.

Proactive monitoring, rapid support, and hands-on management for your servers, networks, workstations, and devices — so you can focus on running your business.

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Proactive Monitoring

We watch your infrastructure around the clock — catching issues before they impact your team.

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Fast Response

Priority-tiered SLAs ensure critical outages get a response within 2 hours.

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Predictable Costs

Flat per-user pricing tailored to your growth. No surprise invoices.

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Hands-On Support

Real people, real expertise. We treat your business like our own.

What We Do

Managed Services

Comprehensive coverage for every layer of your IT environment.

Infrastructure Foundation

  • Continuous network & firewall monitoring
  • Firmware, security & OS updates
  • Full config management & backups
$300-500 /mo base fee

User Support & Security

  • Endpoint monitoring & patching
  • Advanced threat protection (EDR)
  • Cloud backups & unlimited helpdesk
Per User See pricing below

Server Management

  • 24/7 performance monitoring
  • Operating system & software updates
  • Automated backups & restore testing
$150 /mo per server

Device Lifecycle

  • Mobile device management (MDM)
  • Device monitoring & updates
  • Remote support for tablets/phones
Included in user tiers

Our Plans

Predictable Per-User Pricing

Scalable IT support that grows with your business. Choose the tier that fits your needs.

Essential

Ideal for micro-businesses needing core stability and security.

$110 /user /mo
  • Security Suite & Patching
  • Remote Helpdesk Support
  • Endpoint Monitoring
  • 1 Primary Device Included

Enterprise

Full-scale IT partnership with strategic planning and on-site care.

$225 /user /mo
  • Everything in Professional
  • Quarterly Strategic Reviews (vCIO)
  • Unlimited On-Site Support
  • Compliance Reporting

Additional Project Rates

Project Work

Onboarding, migrations, and hardware installs.

$150 /hr

Ad-Hoc Support

Out-of-scope requests for non-tier clients.

$125 /hr

Service Level Agreement

Priority Response Tiers

Retainer clients receive guaranteed response times. Without a retainer, response is on a best-effort basis and is not guaranteed.

Priority Response Time Definition
P1 — Critical 2 hours Work completely stopped; no workarounds available; network outage affecting operations.
P2 — High 24 hours Work degraded or significantly impaired; workarounds may be available.
P3 — Normal 48 hours General maintenance requests; no active outage or productivity impact.

ⓘ An Availability Retainer ($150/mo) is required to guarantee the response times above. Without a retainer, support requests are handled as capacity allows with no committed timeline.

Get Started

Let's talk about your IT needs.

Whether you're looking to hand off day-to-day IT management or need a quick response to a critical issue, we're here to help. Reach out and we'll get back to you promptly.